Protect Your Skrill Account

Two issue Authentication (2FA)

1. what's 2-factor authentication (2FA)?

• Two issue Authentication, also known as 2FA, is an auxiliary layer of security that is known as "multi factor authentication" that requires not only a password and username one cannot but sympathize also something that only that user has on them, i.e. a bit graspledge} solely they ought to know or have like a shot at hand - like a physical token.
• Using a username and positive identification at the side of a bit knowledge|of knowledge} that solely the user is aware of makes it tougher for potential intruders to realize admittance and steal that person's personal data or identity.

2. The way to start 2-factor authentication (2FA)?

• In the 2-factor endorse tab click 'Enable', to open the tab and click on 'Turn ON 2-factor authentication'. this can open the organization window.

• Follow the steps on the setup window.
• You will got to install Google appraiser app from Apple app store or Google Play warehouse to your personal device.

• From your device, scan the QR barcode flaunted to you on the setup screen. you'll be able to additionally mannerly enter a key by clicking 'Manual key entry'.

• Inside the organization window enter the code displayed by the Google appraiser app. Your email address are going to be displayed below the 2FA code therefore you recognize it's the proper account.

• Click 'Verify and save' button and you'll navigate to the success screen.
• 2FA Recovery Codes are going to be flaunted to you. These area unit one-time use solely 2FA codes. Please keep them during a safe place. If you lose your phone,  these 2FA codes are often accustomed login to your narration and accomplish new ones.
• Once 2-factor authentication is setup with success, this allows further security. With 2-factor authentication turned ON, you'll be needed to enter your 2-factor authentication code from Google appraiser app throughout Login to MyAccount, Skrill mobile applications or billfold Checkout.
• You can solely activate 2-factor authentication through MyAccount.

3. can't scan barcode whereas fitting 2-factor authentication?

• If you're having bother scanning the barcode, you'll be able to enter the code manually to with success setup your convenience. Click the 'Can not scan the barcode?' link and follow the directions.

• In Google appraiser, tap +
• Key type: make certain 'Time-based' is chosen
• In 'Account' kind your full email address.
• In 'Key' kind your secret key.
• Tap Done

4. However you switch OFF 2-factor authentication

• Log in to MyAccount, visit Settings marker

• In the 2-factor authentication tab click 'Disable' to open the tablet and click on 'Turn OFF 2-factor endorse'.

• 2-factor authentication are going turned off and also the 'Security Token Disabled' message are going to be displayed. you'll not be needed to enter a further code on login.
• You can solely shut down 2-factor authentication through MyAccount.

• When you have with success turned OFF 2FA, currently its time to wash up your Google appraiser app and take away unspecified regular codes. 
• To delete associate previous regular code, open your Google appraiser app and click on the modify pen button
• You will then be bestowed with the delete button for every regular code you have got setup.
• Delete your regular code that has your email because the symbol. Keeping invalid codes in your Google appraiser isn't counseled as this can cause confusion if you have got to organization your account multiple times.
• Deleting the account from Google appraiser won't shut down 2FA. you need to login to MyAccount to show OFF 2FA before you delete from GA.

5. Putting in Google appraiser app on your phone/device

• For iOS visit the Apple app store and transfer Google appraiser, for robot, visit Google Play store and transfer Google appraiser and follow the directions.

6. linguistic communication in exploitation 2FA recovery codes

• 2FA Recovery codes area unit generated after you setup your Account. These 2FA Recovery codes are often used on Login rather than generating 2FA codes from Google appraiser app from your device. every 2FA Recovery codes has one-time validity. i.e it are often used one time.
• 2FA Recovery codes area unit helpful if your device is lost or purloined.

7. However do I generate additional recovery codes?

• To generate additional 2FA Recovery codes, merely flip 2-factor authentication OFF, then back on once more. after you created 2-factor once more you'll be bestowed with the new set of 2FA Recovery codes. 
• Any old codes are going to be invalid once new 2FA Recovery codes area unit generated.
• Follow the steps in purpose a pair of (How to modify ON 2-factor authentication)

8. Linguistic communication into MyAccount exploitation 2-factor authentication

• Enter your username and positive identification for your Skrill account
• You will be bestowed with the protection token window.
• Open your Google appraiser app on your device and enter the 2-factor code flaunted.
• This will permit you to login firmly to MyAccount

9. Linguistic communication in along with your iPhone, iPad or robot phone

• Add a brand new login to your profile screen on the mobile for each iOS and robot
• Login along with your username and positive identification. you'll be prompted with the protection token window.
• Open your Google appraiser app on your device and enter the 2-factor code flaunted to you into the mobile app token field.
• This will with success log you in.
• Note: the primary group action on the mobile app would require the entry of the protection token additionally from Google appraiser. at intervals your 15-minute session you are doing not got to enter the code for more transactions.

10. Linguistic communication in with billfold Checkout

• When exploitation billfold Checkout, you'll be able to login to pay along with your Skrill balance
• Login as traditional along with your username and positive identification and you'll be bestowed with the protection token screen.
• Open your Google appraiser app on your device and enter the 2-factor code flaunted to you into the billfold Checkout token field.
• This will auspiciously log you into your Skrill account on Wallet checked out.

11. My Google Authenticator codes orient working (Android)

• This might be because the time on your Google authenticity app is not synced correctly.
• Go to the main menu on the Google authenticity app
• Click Settings
• Click Time amending for codes
• Click Sync now
• On the next screen, the application will confirm that the time has been synced, and you entertain now be able to use your verification codes to sign in. The synchronize can solely have an effect on the internal time of your Google appraiser app, and can not modification your device’s Date & Time settings.

12. We recommend that you change your password immediately via MyAccount. you'll be able to use your 2FA Recovery codes to realize access to your account. If you are doing not have access to your 2FA Recovery codes, you'll be able to request client Support to revoke.

13. I deleted the account on Google appraiser app, what ought to I do?

• If you have got deleted the account from your google appraiser app, we tend to advocate that you just modification your positive identification like a shot via MyAccount. If you do not have access to your 2FA Recovery codes, you'll be able to request client Support to revoke your 2-factor corroboration from your account.

14. What happens if my net affiliation is down?

• Sorry, if your net affiliation isn't on the market you'll not be ready to login into MyAccount or the mobile apps.

15. I can not activate 2-factor authentication?

• If you do not have the choice to show ON 2-factor authentication, its attainable you have got the hardware token enabled. you need to disable the hardware token before able to activate 2-factor authentication software package token. If you do not have the hardware token and still cannot alter 2-factor authentication please contact client service.

16. am i able to use hardware and software package token at an equivalent time?

• No. you'll be able to solely use at a time. you need to shut down hardware token before you'll be able to alter software package token.